Shipping Policy

Thank you for choosing to shop with us! At daralkuwait.shop, operated by Dar Al Kuwait, we strive to provide a seamless and satisfying shopping experience.

Please review our Shipping Policy below to understand how we handle shipping, delivery, and related matters.

This policy is designed to ensure transparency and set clear expectations for all our customers regarding the shipping process.

We offer a flat shipping rate for both prepaid and Cash on Delivery (COD) orders across serviceable locations in India.

Free shipping may be available for orders above a specified amount, as displayed on the website at the time of purchase.

Currently, we ship to all major cities and most serviceable pin codes across India. Please check the availability at checkout.

International shipping is not available at this time. We are working to expand our shipping zones in the future.

Orders are processed within one business day after they are received and confirmed.

Orders placed after 9:30 AM on a business day will be processed on the next business day.

Orders placed on Sundays or national/regional holidays will be processed on the following business day.

You will receive an order confirmation email once your order has been successfully placed and is being prepared for shipment.

After an order is processed, it is typically shipped within two business days.

Shipping timelines are estimated and may vary due to factors beyond our control, including courier delays, weather conditions, or unforeseen circumstances.

Once your order is scheduled for courier pickup, a tracking number will be shared so you can monitor the shipment status.

Standard delivery typically takes 3-7 business days from the date of shipment, depending on your location.

Cash on Delivery (COD) is available for select locations, subject to courier serviceability.

A nominal additional fee may be charged for COD orders to cover processing and handling costs. This fee will be clearly displayed at checkout.

We reserve the right to cancel or modify COD availability for any order or location without prior notice.

For COD orders, please keep the exact amount ready at the time of delivery to ensure a smooth transaction.

We do not offer free return shipping.

If a return or replacement is approved as per our Return & Refund Policy, the return shipping cost will be borne by the customer.

Customers are advised to use a reliable courier service with tracking to ensure safe return of the product.

Please refer to our Return & Refund Policy available on our website for detailed information on returns and replacements.

We keep you informed throughout the shipping process. Once your order is shipped, you may receive:

• Order confirmation

• Tracking details via WhatsApp and/or SMS

• Delivery status updates

You may also log in to your account on our website (if applicable) to track your order status at any time.

If you do not receive tracking information within 48 hours of order placement, please contact our support team.

Please ensure that accurate and complete shipping information is provided during checkout.

We are not responsible for delays, non-delivery, or additional charges resulting from incorrect or incomplete addresses.

If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible. Address changes may not be possible once the order is shipped.

For apartment or office deliveries, please include landmark details and contact the recipient to ensure they are available to receive the package.

If you have any questions or require assistance with your order, please contact us:

📧 Email: help@daralkuwait.shop

Our customer support team is available to assist you with any shipping-related queries or concerns.

We aim to respond to all inquiries within 24-48 business hours.

This Shipping Policy is subject to change without prior notice. Any updates or modifications will be posted on the website and will take effect immediately.

We encourage you to review this policy periodically to stay informed about our shipping practices.

Your continued use of our services after any modifications indicates your acceptance of the updated policy.