Terms & Conditions

Last updated: 10 January 2026

Current SectionIntroduction

Introduction

daralkuwait.shop is owned and operated by Dar Al Kuwait (hereinafter referred to as 'Owner', 'we', 'us', or 'our').

All information, products, and services displayed on this website constitute an invitation to offer. By placing an order on this website, you make an offer to purchase, which shall be subject to the terms and conditions stated herein. The Owner reserves the right to accept or reject any order, in whole or in part, without assigning any reason.

By accessing or using this website, you ('User', 'you', or 'your') agree to be bound by the following Terms & Conditions. The Owner reserves the right to add, modify, amend, or remove any part of these Terms & Conditions at any time without prior notice. Users are advised to review these Terms periodically.

Color Discrepancy

We make every effort to display product colors as accurately as possible on the website. However, actual colors may vary depending on your device, screen settings, and display resolution.

The Owner does not guarantee that the colors displayed on your device will be an exact representation of the actual product. We recommend contacting our support team if you have specific questions about product appearance before placing an order.

Order Fulfillment

The Owner takes full responsibility for the delivery of orders shipped through recognized courier partners servicing the delivery location provided by the User.

Responsibility remains with the Owner until the order is delivered to the shipping address as confirmed at the time of purchase.

We strive to ensure timely delivery, but shipping timelines are estimates and may vary due to circumstances beyond our control.

Changes in Price and Stock Availability

All product prices, descriptions, and availability are subject to change without prior notice, at the sole discretion of the Owner.

We reserve the right to modify pricing at any time. Prices applicable at the time of order confirmation will be honored for that specific order.

Order Cancellation

Requests for order cancellation will be considered only if the order has not yet been dispatched.

If an order is refused or canceled at the time of delivery, the shipment will be treated as Return to Origin (RTO) by the courier partner. In such cases, the refund will be initiated after the product is received back, excluding shipping charges, which are non-refundable.

To cancel an order, please contact our support team immediately at help@daralkuwait.shop with your order details.

Incorrect Pricing

The Owner reserves the right to cancel or refuse any order placed for a product listed at an incorrect price due to typographical error, system error, or any other reason.

This applies even if the order has been confirmed or payment has been processed. Any payment received will be refunded, and the User will be notified accordingly.

We apologize for any inconvenience caused by pricing errors and will make every effort to correct them promptly.

Delayed or Failed Delivery

In cases where delivery is delayed or fails due to incorrect or incomplete information provided by the User (such as wrong address, incorrect contact details, or unavailability of the recipient), any additional costs incurred for re-delivery may be charged to the User.

We recommend double-checking your shipping information before completing your purchase to avoid delivery issues.

For any delivery concerns, please contact our customer support team at help@daralkuwait.shop.

Customer Information

The User agrees to provide accurate, complete, and truthful information while placing an order.

The Owner reserves the right to verify and validate the information provided. If any information is found to be incorrect, misleading, or incomplete, the Owner may cancel the order or restrict access to the website without prior notice.

Maintaining accurate information helps us serve you better and ensures smooth order processing.

Third-Party Frauds

The Owner shall not be held liable for any kind of payment or card fraud. The responsibility for fraudulent use of payment methods rests solely with the User.

Users must use only their own authorized payment methods while making transactions on the website.

Please report any suspicious activity or unauthorized transactions to your payment provider immediately.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws of the jurisdiction in which the Owner operates, without regard to conflict of law principles.

Any disputes arising from the use of this website or orders placed shall be subject to the exclusive jurisdiction of the courts in the Owner's operating jurisdiction.

Acceptance of Terms

By using daralkuwait.shop, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.

If you do not agree to these Terms & Conditions, please do not use or access our website.

Your continued use of the website constitutes acceptance of any updates or modifications to these terms.